NEWMARK KNIGHT FRANK

Getting Smart With Technology

Written by: Anne DiNardo, Senior Editor | Healthcare Design

When leaders of Humber River Hospital set out to build a replacement hospital in Toronto, they didn’t just want to incorporate the latest technologies, such as a real-time location system (RTLS), integrated bedside terminals, or automated guided vehicles (AGVs), into the 1.8 million-square-foot facility.

They wanted those technologies—including automated building and clinical systems—to be able to work together and achieve a more sophisticated level of interoperability. “The technology existed,” says Jerry Jeter, vice president and principal at HDR (Denver); but it was more about “getting those things to talk to each other and do it in a way that the hospital wanted.”

The pathway to success entailed assessing every system that was going to be implemented in the 656-bed hospital and developing compatible software to connect everything, including an “enterprise service bus,” which Jeter describes as a big channel conduit that allows information to flow to and from any location within the building. This means that when a provider sends a sample for testing, it’s processed in a fully automated lab and then the provider receives a message on a smart phone about the test and what’s been done.

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